customized
solutions in all
communication channels
Individual solutions
in the area of
BPO
Focus on your core areas and outsource business areas to us
Season and peaks
Catching service peaks at seasonal times or special dates
24 / 7 / 365
Ensure availability day and night and on holidays
Efficiency increase
Relieve your employees from customer communication and basic tasks
Multilingual
Communication in almost all European languages
Payroll
We take care of your payroll accounting with professional contacts
Cost overview
Transparent billing models tailored to you
Flexible
Terms and contract conditions according to your specifications and needs
About us
All this is exciting
Cost overview
Transparent billing models tailored to you
Social media and chat
Community support on Facebook, Twitter, YouTube, trustpilot, WhatsApp, Instagram and on review portals
Read moreAccounting and human resources
Support in the preparation and complete takeover of payroll accounting and accounting on the client's systems or in our own solutions
Read moreMails and tickets
Processing of mails, tickets and contact forms in various client systems or own solutions
Read moreService
Services –
we take those literally
We offer individual solutions for a wide range of clients, from large corporations to small businesses. As an innovative dialog and service center, we operate all communication channels and are able to provide programming services and technology for you. You can also take advantage of our capabilities to have your payroll accounting or accounting professionally managed.
Contact us
Hotels and travel service providers
Accounting and human resources of all industries
Full-range retailer, online and specialized stores
Health insurances and insurance companies
Electricity suppliers and public services
Food manufacturers and nutrition programs
Banks and payment service providers
Hospitals and health care
Charity events and fundraising galas
Hardware and software support
Supply and disposal; water, electricity and garbage
Heating, water, meter readings, property managements
Start your career with us
Career at exciting:
not an empty word
The managers of our company come from our own staff and used to work on the phone themselves. Every employee gets the chance to develop, because our company is constantly growing - while keeping the hierarchy flat. As an established and fair employer, we stand for human interaction, so that our employees remain loyal to us for an above-average period of time.
Job offers
Testimonials
What speaks for us
are our clients
Corporations, medium-sized companies, and small businesses from a wide range of industries have already chosen us. They trust our analyses, recommendations, and efficient support for their diverse tasks. We use state-of-the-art technology in a targeted manner where it makes sense. Our goal is to achieve long-term added value for our customers. That is why we believe that a partnership-based relationship is the foundation for mutual success.
We have been satisfied customers of exciting for many years. Contact persons are available at all times. Solutions are found and implemented quickly, agreed key figures are met. We operate internationally, which is covered by multilingual agents - by telephone and in writing. Our demands for excellent customer service are almost always met.
Head of Customer Service D-A-CH | Precon GmbH & Co. KG
CARAT GmbH is a company of the MHK Group and market leader for professional kitchen planning software. The exciting GmbH supports us since March 2021 in the support of the software developed and distributed by us. Agreed targets such as accessibility and service levels are met and exciting GmbH can also handle short-term tasks well. Communication with exciting GmbH as a service provider works excellently.
Chief executive Carat GmbH
We have completely outsourced both payroll and financial accounting to exciting and have since had a significantly reduced administrative workload. We particularly appreciate the high quality and accuracy, which is always critical in the services offered. In addition, suggestions are always made to further streamline processes and, in particular, communication.
Management Board MainLevel Consulting AG
Qnit AG is a leading service provider in Europe for quality assurance in the software environment. For the execution of our financial accounting, as well as our payroll accounting, we were looking for a partner that meets our high quality standards. With exciting GmbH, we decided on a service provider that completely convinced us with its flexibility in the provision of services, specifically billing by head on the basis of an FTE model. In the context of applying 'best practices', processes were additionally optimized and efficiency increased, while costs were reduced by 32%. The achieved savings have allowed Qnit AG to grow even more dynamically. Many thanks to exciting GmbH.
CEO, Qnit AG